PROFILE
Accomplished engineering leader with notable strengths of strategic leadership, risk mitigation, and innovation. Self-starter with experience conquering new challenges and going above the defined project scope to ensure the highest quality deliverable is achieved. Capable of scaling and leading a world-class organization with extensive experience on technical deliverables, interpersonal collaboration, fiscal responsibility, organizational vision, and strategy.

EXPERIENCE
eero - HEAD OF QUALITY, RELIABILITY, SAFETY, AND COMPLIANCE
I started my career at eero in September 2024. My role focusses elevating Quality and Product Integrity related functions, ensuring their respective impact can scale with product portfolio ambitions. As such, I ensure high quality products that delight customer, continually exceeding their expectations. This role required elevating functional best practices while also increasing technical deliverables for each function. At Amazon, this requires a strong balance of Dive Deep and Deliver Results. This tactical balance was paired with strategic initiatives to ensure each employee was able to scale with increasing expectations. At the core, this is developing a world-class talent of technical engineers that move fast to influence two-way and one-way door decisions. Some of the duties include:

  • Accountable for total lifecycle risk management, covering risk of the entire Bathtub Curve

  • Leads a global organization covering Product Quality Engineering, Field Quality Engineering, Reliability Engineering, Failure Analysis, Safety Engineering, and Supplier Quality Engineering

  • Accountable for ensuring proper quality control assessments and processes including IPQC, IQC, OQC, OBA, FGA, FVI, pFMEA, SIP, SOP, Limit Sample review, CTQ, SPC, FAI, Cpk, CtQ, and MSOP

  • Accountable for ensuring proper reliability assessments including accelerated life testing, physics-of-failure, life prediction, test specifications, dFMEA, root-cause analysis, and design for reliability

  • Accountable for monitoring product performance in the field including warranty analysis, escalation support, lesson learned, trend identification, root cause analysis, and issue resolution

  • Conducts supplier and contract manufacturing audits to ensure manufacturing partners comply with eero’s quality standards

  • Represents eero to Internet Service Providers (ISP) during issues related to field quality

  • Identifies, aligns, and implements continuous grow initiatives to drive quality and reliability improvements

  • Mentors principal ICs, managers, and team members to improve their impact, leadership, and career

  • Author of functional mission and vision documents identifying short term goals, long term goals, metrics, and strategies

  • Company Subject Matter Expert for Reliability Engineering

  • Launched eero’s first outdoor product, eero Outdoor 7, and next generation wifi products: eero 7 and eero pro7

META - SR. DIRECTOR, RELIABILITY ENGINEERING AND FAILURE ANALYSIS
I started my career at Meta in May 2016. The beginning of my Meta career focussed on technical impact for Reliability Engineering. The role entailed setting up specifications, labs, SOPs, tests, and analyzing reliability performance of early VR products. The role also required establishing the Failure Analysis discipline with expertise, lab capabilities, and conclusive root-cause analysis. This role quickly presented an opportunity to scale the function with the expansion of Meta’s hardware roadmap. My career grew with the company, as more and more products required additional resources to ensure proper reliability. Through four promotions and evolving scope, I was able to build out a world-class end-to-end Reliability and Failure Analysis organization. Some of the duties included:

  • Accountable for ensuring world class reliability for Meta’s consumer electronic portfolio inclusive of New Product Introduction (NPI), New Technology Introduction (NTI), and Sustaining performance of VR, AR, Smart Glasses, Wearables, and Portal product lines

  • Launched 19x products with countless accessories: 7x Portal, 8x VR, 2x Smart Frame, 1x AR, and 1 Wearable

  • Grew Reliability Engineering and Failure Analysis Engineering from 1 person to a 100+ person organization

  • Led a 100+ global organization, including 3x directors, 5x senior managers, and employees in US, Europe, and Asia

  • Established warranty, “cost of quality”, and risk assessments leveraging large data analytics and statistical models

  • Managed resource allocation and long range financial planning: inclusive of personnel, OPEX, and CAPEX

  • Managed budgets of $10,000,000+ per annum

  • Championed a culture of Diversity, Equity, and Inclusion (DEI), ensuring diverse ideas were heard and best idea chosen

  • Fostered culture of psychological safety to ensure the organization was antifragile against all headwinds Headwinds included navigating organizational evolutions, technical challenges, and layoffs

  • Setup, refined, and implemented durable processes to increase efficiency and functional deliverables

  • Authored mission and vision documents, identifying short term goals, long term goals, metrics, and strategies

  • Authored over 50 reliability test Standard Operating Procedures (SOPs) and Requirements Documents

  • Mentored principal ICs, managers, and leaders to improve their impact, leadership, and career development

APPLE - MANAGER, RELIABILITY ENGINEERING
I started my career at Apple in February 2011. I was very fortunate to have great technical mentors and caring managers at the beginning of my career. This support structure enabled me to grow in competency, skillset, and a professional environment. My growth was complimentary to Apple’s organizational growth as the function was exploring new practices of continuous improvement, opening doors for diverse perspective and big bets. Apple fostered a technical rigor that is second to none. This trait was ingrained with me early on and became a fundamental strength I carried forward in my career. At Apple, I got the opportunity to branch into a management path by bringing all Accessories under myself. After a year of engineering management, I was presented with an opportunity to switch to the laptop product line as a manager. Both platforms provided unique experiences and I left Apple to pursue experience in the future of consumer electronics: Augmented Reality, Virtual Reality, and Mixed Reality.

  • [2015-2016] Managed a global team of 10 engineers, covering all MacBook Pros and new technologies; such as the Touch Bar

  • [2014-2015] Managed a team of engineers covering all Apple accessories with notable new technologies of Lightning Connector, MagSafe Connector, USB-C, and Apple Watch Inductive Charger_

  • [2011-2014] Lead Reliability Engineer for Apple’s Lightning connector and the first generation of respective accessories

SKILLS

  • Reliability Engineering

  • Accelerated Life Testing

  • Failure Analysis Engineering

  • Physics of Failure

  • People Management

  • Technical Management

  • Fiscal Management

  • Warranty Analysis

  • Innovation and IP

  • Statistical Analysis

  • Risk Assessments

  • Problem Solving

  • Leadership

  • Mentorship

  • Mission and Strategy

  • Business Operations

PATENTS

EDUCATION
UNIVERSITY OF CALIFORNIA, LOS ANGELES
M.S. Mechanical Engineering - Specialization in MEMS & Nanoscience
B.S. Mechanical Engineering

PRODUCTS